pocono house rental

Yelp Review #15: Love to Hear You Lie, Sam!

Yelp Review #15: Love to Hear You Lie, Sam!

As a service company, we love knowing that people who stayed with us had a good time. We want them to come back and in an effort to make sure guests are happy, we follow up with them to make sure they had a good time. If anything was wrong with their stay we want to know so we can improve our homes and their amenities.

Naturally, we expect our guests to review our service HONESTLY and provide feedback so we can improve ourselves. However, something went terribly wrong with Sam….

Review #13 on Yelp! Tonya and her family stayed with us and really loved it!

Thank you to Grand Leisure Travel for a great stay !! Initially we had to cancel our original vacation date due to my husband illness Kenny and Val were super accommodating with rescheduling our dates and actually sent texts of concern and well wishes .On the day we arrived at the cabin we were pleasantly greeted by Val who gave us a personal run of the house , the house was very clean and nicely set up with extra towels and blankets , the house comfortably accommodated my family of 12 the large dining room was perfect for our breakfast and dinners together ,the pool table and game table was conveniently located in the living room and added to the family fun .. This was my first time renting with Grand Leisure Travel and it was such a great experience Kenny was in constant communication with me making sure all our needs were met !! Thank you again Grand Leisure Travel for awesome vacation !! Also the welcome bottle of wine added a really nice touch....

T. Dawkins and Family

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3/27/2019  Thank you Tonya for this awesome review! Really appreciate it, too bad Yelp will hide it because we don't pay them for any advertising. (That's what they do) Hope to see you back soon.

8th Yelp Review Marked as "Not Recommened" by Maria

We had a great experience from start to finish with the company. The home was very clean and decorated very nicely. We had plenty of room and seating for everyone. They accommodated us every step of the way. Also their customer service was excellent.
We had a few issues with our rental (nothing serious) but they responded quickly and kept us advised as to the progress of our rental issues.
I would definitely use this rental agency again. - Maria